The Long-Term Care Ombudsman is an advocate for residents who live in licensed nursing homes and assisted living facilities. The function of the Ombudsman is to ensure residents’ rights are being maintained while living in the long-term care facility.The Ombudsman is also available to:

• Investigate and resolve complaints made by or for residents of long-term care facilities
• Educate consumers and long-term care providers about residents' rights and good care practices
• Promote community involvement through volunteer opportunities
• Provide information to the public on nursing homes and other long-term care facilities and services,residents' rights and legislative and policy issues
• Advocate for residents' rights and quality care in nursing homes, personal care, residential care and other long-term care facilities
• Promote the development of citizen organizations, family councils and resident councils

Related Links:

www.theconsumervoice.org

www.adph.org/healthcarefacilities/default